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  • Published on
    The math of traditional customer support is broken. As businesses grow, support costs typically scale linearly, or worse, exponentially, with customer acquisition. For every 100 new customers, companies traditionally add more agents, more infrastructure, and more overhead, creating an unsustainable economic model that eats into profit margins and limits growth potential.
  • Published on
    Every second, thousands of potential customers land on websites only to immediately hit the back button. This digital exodus represents more than just lost traffic; it's a hemorrhaging of opportunities, revenue, and brand potential.